Terms and Conditions
Terms and Conditions
Please take a moment to review our Terms and Conditions. By purchasing products from JustCakeIt!, LLC, you agree to follow and be bound by these Terms and Conditions.
JustCakeIt!, LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. Therefore, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our website.
In-Store Pick Up
JustCakeIt!, LLC only offers deliver for local wedding cake orders.
Aside for local weddings, you are responsible for providing proper transportation when picking up an order. Once the order is transferred to the recipient, the recipient assumes all responsibility for the care and condition of the product.
JustCakeIt!, LLC is not responsible for:
- Compromised quality due to prolonged outdoor exposure or heat of any nature.
- Improper handling of the product by the customer.
- Cakes that have not been picked up by the scheduled pickup date or cakes picked up on a date other than that requested.
Allergies & Inedible Materials
JustCakeIt!, LLC products may come in contact with milk, wheat, nuts, soy, and other allergens. Our products may contain inedible materials (plastic accessories, acrylic name plate & cake toppers, floral wire, wooden/plastic dowels, etc.). We are not responsible for injury or illness due to the ingestion of these materials.
Fulfillment
Fulfillment of this agreement by JustCakeIt!, LLC is subject to accidents, local/national emergencies, inclement weather, acts of God, and other causes beyond our control. In such situations, proper resolution or compensation will be agreed upon by both parties.
Changes to Order
Requests for changes to your order, such as design, size, flavor and etc must be submitted at least (7) seven days prior to the confirmed pickup date. Requests made with less than seven days' notice may not be accommodated.
If you need to change your pickup date, we will do our best to accommodate your request. However, new date confirmations are subject to availability and must be rescheduled at the time of the postponement request.
Cancellations & Pickup Date Changes
To cancel your order, please contact us directly. We do not offer cash refunds for cancellations; only store credit is provided. Store credit is issued in the form of an e-gift card and is valid for 180 days. Orders canceled with less than 72 business hours' notice are non-refundable and will not receive store credit.
For assistance with a cancellation, please email us at orders@justcakeit.net or contact us by phone at(662) 237-2253.
Refunds
Requests for refunds must meet the following criteria:
- The customer must contact JustCakeIt! and/or return the product for inspection within 24 hours of pickup from our bakery.
- The product must be deemed unacceptable and outside the scope of our company’s standards in regards to quality and appearance, or
- The product received included an incorrect design, flavor, etc., as clearly documented by JustCakeIt! staff or the customer.
If all the above criteria are met, we will honor the customer's request for a refund. We will gladly remake your product, issue store credit, or provide a refund.
Please submit any refund requests directly to us at orders@justcakeit.net or by phone at (662) 237-2253.
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.Justcakeit.com (the “Site”).
Collecting Personal Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information."
We collect Device Information using the following technologies:
- **Cookies:** Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit [All About Cookies](http://www.allaboutcookies.org).
- **Log files:** Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- **Web beacons, tags, and pixels:** Electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect to:
- Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
- Communicate with you.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services, in line with your preferences.
We use the Device Information that we collect to:
- Help us screen for potential risk and fraud (in particular, your IP address).
- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information [here](https://www.shopify.com/legal/privacy). We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information [here](https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics [here](https://tools.google.com/dlpage/gaoptout).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page [here](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
You can opt out of targeted advertising by:
- [Facebook](https://www.facebook.com/settings/?tab=ads)
- [Google](https://www.google.com/settings/ads/anonymous)
- [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal [here](http://optout.aboutads.info/).
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at orders@justcakeit.net.